The diploma course in hospital administration encompasses a broad range of topics. Students will gain knowledge in healthcare systems and policies, including the structure and organization of healthcare systems, government regulations, and healthcare policies. The course covers healthcare operations and services, focusing on managing patient flow, appointment scheduling, healthcare information systems, medical records management, and hospital accreditation and compliance. Students will also learn about healthcare quality and patient safety, emphasizing quality improvement methodologies, patient satisfaction measurement, risk management, and infection control. The course explores healthcare marketing and public relations, including branding, customer relationship management, patient engagement, and effective communication with stakeholders. Additionally, students will delve into health informatics and technology, examining electronic health records, health information exchange, data analytics, and the use of technology in healthcare delivery. Lastly, the course covers healthcare ethics and legal considerations, addressing patient privacy and confidentiality, informed consent, medical malpractice, and healthcare fraud and abuse.

The Hospital Administration diploma course equips students with a solid foundation in healthcare administration enabling them to contribute to the efficient delivery of healthcare services.